Content marketing: how to build a practical plan
02
June
2020
A content marketing plan is a table of topics where every row has a customer question, a format, an author, a date and a success metric. Build it from real buyer questions, check it against search data and track results in GA4.
Key points
- Take topics from customer questions: consultations, emails, sales calls.
- Every piece has a goal, a next step for the reader and a person responsible for the facts.
- One topic can run in several formats: a website article, a short video, a social post.
- Measure results in GA4 and Search Console: visits to service pages and enquiries.
- AI can help with a draft; fact-checking and accountability stay with the editor.
What is content marketing in simple terms?
Content marketing is publishing material that answers a buyer's questions before they are ready to get in touch. An article, a how-to, a case study or a video helps someone make a decision and brings them to a service page. For B2B and high-ticket services it is the main source of trust: people read several pieces before they send a request.
It works when topics match real questions. That is why the plan starts with the audience, and the publishing calendar comes second.
How to create a content marketing plan, step by step
- Collect questions. Write down what clients ask during consultations, in support and on sales calls. Twenty real questions are worth more than a hundred topics from a generator.
- Check demand. Look at the wording in Google Search Console, Google autocomplete and the Google Ads Keyword Planner. This shows the exact words people use to search.
- Set a goal for each piece. One article explains, another helps compare options, a third leads to an enquiry. Note the reader's next step and the service page to link to.
- Assign an author and a reviewer. A writer drafts the text; the specialist responsible for the service checks the facts.
- Set publish and review dates. Content about terms, supplier prices or regulations goes out of date and needs a scheduled review.
What does a content plan look like? An example table
A Google Sheet or Notion page is enough. What matters is that every row has the same columns.
| Customer question | Format | Goal and next step | Author / reviewer | Metric |
|---|---|---|---|---|
| How long does it take to launch a website? | Article + FAQ | Explain the stages, link to the service | Copywriter / project manager | Service page visits, enquiries |
| Landing page or full website? | Comparison table | Help choose a format | Copywriter / developer | Time on page, CTA clicks |
| What our process looks like | Short video, post | Show the team at work | SMM / account manager | Views, messages |
Which format fits which goal?
A how-to suits a sequence of actions, a comparison suits a choice between options, and a case study shows a specific piece of work. Use video where it helps to show a process. A podcast makes sense when a conversation with an expert has enough substance for a full episode.
One topic can be covered in several formats. Keep the facts consistent and adapt the delivery to the channel: a detailed guide on the website, a short demo on social media, follow-up answers in the next post. Keep the social media plan on a separate tab with frequency, content pillars and who handles comments. Our SMM team runs this for clients.
How to write for Google and AI search in 2026
Google recommends helpful, people-first content with clear authorship and verifiable information. AI answers in Google, ChatGPT and Perplexity are more likely to cite pages that give the answer in the first paragraph and use questions as subheadings.
- A direct answer in two or three sentences right under the heading.
- H2 subheadings phrased as questions customers actually ask.
- Tables and lists wherever the reader compares.
- schema.org markup: Article for the post, FAQPage for the questions block.
- Your company name, service and city in the text, so AI can connect the content to you.
This is the focus of our AI search optimization service: we check how assistants answer queries in your niche and whom they cite.
Fact-checking and AI drafts
Before publishing, verify numbers, service terms and quotes. If you use AI for a draft, the editor stays responsible for accuracy. An invented case study or a wrong timeline hurts trust more than a missing article.
How to measure content marketing results
Look at visits to service pages, qualified enquiries and sales, allowing for the time it takes to decide. In GA4, set up key events: form submissions and clicks on phone and messenger links. In Search Console, track impressions and positions for each article's queries. The first noticeable changes in search usually appear in about 3 months.
Track production costs separately. Update pieces with outdated terms, and build on topics that perform well using new customer questions. If you need search-focused copy on a regular basis, see our SEO copywriting service.
Portfolio projects
- CrystalTax — keyword research, content and meta tag optimisation, internal linking for an international tax consultancy website
- Premium Estate — query research and SEO-optimised copy for a real estate agency
FAQ
How often should a business blog publish?
Consistency matters more than volume. For a small company, two to four well-checked pieces a month is realistic. Fewer accurate articles do more than a stream of generic ones.
Where should I keep a content plan?
A Google Sheet, Notion or Trello all work. The whole team should use one file with the same columns: topic, format, author, date, status and result.
Can I write articles with AI?
AI is useful for outlines and drafts. Facts, examples, service terms and the final edit should be checked by the person who owns the topic. Google judges how helpful a page is; how it was produced is secondary.
When will content marketing bring enquiries?
In our experience, the first changes in search show up in about 3 months. Pieces that lead to high-demand services and are well linked internally tend to deliver sooner.
How is a website content plan different from a social media plan?
A website plan is built around search questions and leads to service pages. A social media plan is built around content pillars and posting frequency. The topics overlap; the delivery differs.
Sources
- Google Search: Creating helpful, reliable, people-first content
Need a content plan and copy that bring enquiries? Tell us about your niche and website, and we will suggest topics and a work plan.
Contact us
We will answer all your questions.

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