IT Consulting & IT Outsourcing in Ukraine

MMIX provides IT consulting and IT outsourcing from Kyiv: an audit of your current systems, automation of business processes, CRM, analytics and integrations setup, and ongoing support of websites and internal tools for companies in Ukraine and abroad.

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In short

IT consulting answers what to change in your systems and in what order; IT outsourcing is the team that then does the work.
Typical tasks: audit of systems and costs, CRM implementation, integrations between services, automation of routine work, website and internal tool support.
The format is a one-time audit with a plan, or ongoing outsourcing with agreed hours and response times.
We work remotely; the Kyiv time zone overlaps with the working day in the UK and the EU.
The cost depends on scope and format; we send it after a short call.

What IT consulting and outsourcing include

IT audit. Systems, services and licences in use, their costs, data flows, access rights and weak points.
IT roadmap. What to replace, integrate or automate, in which order, with estimates.
CRM and sales tools. Choice and setup of CRM such as KeyCRM, HubSpot or Pipedrive, lead capture from the website, telephony integration.
Integrations. Data exchange between website, CRM, accounting, warehouse and payment services through APIs and webhooks.
Process automation. Removing manual steps: document generation, notifications, reports, chatbots for routine requests.
Analytics. GA4, Google Tag Manager, dashboards that combine marketing and sales data.
Websites and internal tools. Development and support of websites, admin panels and small internal services.
Security basics. Access review, two-factor authentication, backups; deeper checks through a cybersecurity audit.

IT outsourcing to Ukraine: how it works with us

You get a small team with a project manager instead of hiring several specialists: developer, system administrator, analyst. Tasks come through one channel, hours and response times are fixed in the agreement, and every month you get a log of work done. Code, accounts and documentation stay with your company, so you can move work in-house later without losing anything.

How an IT consulting project goes

First call. We clarify the task, systems and constraints.
Audit. We review systems, costs, data flows and access.
Roadmap. We propose changes in order, with estimates.
Implementation. We set up, integrate and automate by stages.
Ongoing support. We support systems under a monthly plan.

IT Consulting and IT Outsourcing process: first call, audit, roadmap, implementation, ongoing support — How an IT consulting project goes

How long does IT consulting take?

In our experience, an audit of a small or medium company usually takes 1–3 weeks and ends with a roadmap. A basic CRM setup usually takes up to 10 working days after the sales process is agreed and access is granted; projects with several integrations are planned in stages, and we set the timeline after the specification.

Timelines depend on the number of systems, access to vendors and documentation, and on how quickly your team can test changes.

What affects the cost

We send the scope and price after a short call. The price depends on:

format: one-time audit or ongoing outsourcing;
number of systems, users and integrations;
development work needed;
response times and hours per month;
documentation and training.

What we need from you

A description of your systems and the task.
Access or read-only access to the systems under review.
Contacts of vendors and current contractors.
One decision-maker on your side.

What you get

Consulting and outsourcing results are documented:

audit report with risks and costs;
roadmap with priorities and estimates;
working integrations and automations;
monthly log of work under outsourcing.

Why outside IT specialists help

Internal teams are busy keeping things running, so the same problems stay for years:

paid services nobody uses and licences for staff who left;
manual copying of data between systems, with errors;
critical knowledge held by one employee;
a CRM bought but never set up for the actual sales process.

Working with a Kyiv team remotely

We work remotely with companies in the UK, the EU and North America: video calls, email, Telegram or WhatsApp, and shared documents for plans and reports. Kyiv is on UTC+2 (UTC+3 in summer), so our working day covers most of the UK and EU business day and the morning on the US East Coast. You get one project manager who is responsible for the timeline.

Why clients trust us

More than 10 years in digital. Marketing MIX has been building websites and running marketing for over a decade, with the portfolio to show for it.
Clients outside Ukraine. Our portfolio includes projects for KidSup and Cookiddoo in Canada and MBSoy, an architectural studio in Finland.
One team for the whole chain. Strategy, website, SEO, ads and analytics sit with one team, so nothing gets lost between contractors.
A registered, verifiable company. Our DUNS number is 68-606-2061 and our NCAGE code is A3G3J; both can be checked in the Dun & Bradstreet and NATO NCAGE databases.
A real office in Kyiv. The studio is at 77 Velyka Vasylkivska St., Kyiv, and works remotely with clients in Ukraine and abroad.

FAQ

What is IT consulting?

It is an outside review of your IT systems and processes with a plan of what to change: which tools to use, how to integrate them and what to automate.