How to develop an effective marketing strategy

Step by step: how to develop a marketing strategy, from goals and market analysis to channels, budget and metrics.
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13

September

2023

How to develop an effective marketing strategy

A marketing strategy is built in seven steps: goals, market and competitor analysis, audience profile, positioning and offer, channel choice with budget, metrics and a rollout plan. It rests on your own sales and customer data.

In short

  • A strategy answers three questions: who we sell to, why they choose us, and through which channels.
  • Goals are set in numbers: leads, sales, cost per customer.
  • Channels follow where the audience looks for a solution: Google, social media, marketplaces, partners.
  • Each channel gets its own metric and budget, tracked in GA4 and the CRM.
  • The plan is reviewed quarterly and the strategy once a year.

How is a strategy different from a marketing plan?

A strategy is a set of choices: which segment we sell to, with what offer, against which competitors and through which channels. A plan is the monthly or quarterly calendar of actions under that strategy. Without a strategy the plan turns into scattered tasks: a post, a promo, a new banner. Each task looks useful, yet there is no combined result.

What are the steps in developing a strategy?

  1. Goals. Specific and measurable: "40 leads a month from the site at no more than today's cost per lead". Marketing goals follow from sales goals.
  2. Market analysis. Search demand (Google Keyword Planner), seasonality (Google Trends), niche trends, regulatory limits.
  3. Competitors. Five to ten companies: offer, prices, website, ads, reviews. A SWOT analysis shows where you are stronger.
  4. Audience. Segments by the customer's job: what problem the purchase solves, what stops people buying, who makes the decision. Sources: interviews with clients and the sales team, CRM data.
  5. Positioning and offer. One sentence on why people choose you, plus a first-contact offer: a consultation, a demo, a trial service.
  6. Channels and budget. For each segment, the channels where it looks for a solution and how the budget is split.
  7. Metrics and rollout. KPIs per channel, reporting, a 3–6 month launch calendar.

Which channels belong in the strategy?

ChannelWhen it fitsMetric
SEO and contentDemand exists in search, long sales cycleOrganic leads, rankings
Google Ads, Performance MaxLeads needed fast, demand already existsCost per lead, ROMI
Meta Ads, TikTok AdsVisual product, demand must be createdCost per lead, frequency
Email and messengersExisting customer base, repeat salesOpens, repeat orders
Partnerships, marketplacesPlatforms already hold your audienceSales through partners

Which metrics should you track?

The key ones: number of leads, lead-to-sale conversion, customer acquisition cost (CAC), customer lifetime value (LTV) and return on marketing spend (ROMI). You need a connected setup: GA4 and Google Tag Manager on the site, a CRM (HubSpot, Pipedrive or KeyCRM) and a Data Studio (formerly Looker Studio) report. If leads reach the CRM without their source, the strategy cannot be tested.

How do you test a strategy before spending big?

We test strategy hypotheses with small experiments. Each segment gets its own landing page (ready in 3 working days) and a Google Ads or Meta Ads campaign with a capped budget. After 3–4 weeks it is clear which offer and segment bring cheaper leads. Budget moves to where the numbers are better; the other hypotheses are rewritten or dropped.

What mistakes are most common?

  • Goals without numbers: "raise awareness".
  • An audience of "everyone aged 18 to 65".
  • Channels chosen by fashion, without checking demand.
  • Budget split evenly across all channels.
  • No tracking: ads run, but nobody knows how many leads they brought.

Who takes part in developing it?

The owner or director sets goals and approves positioning. The head of sales brings data on clients and lost deals. The marketer assembles the analysis, channels and metrics. These decisions are made together at a strategy session, and the strategy is then written up as a document with a plan.

Case from our portfolio

Cookiddoo, cooking classes for children in Ottawa: audience analysis for the Canadian market, positioning, a website and Meta advertising.

If you already have a strategy and want it checked, order a marketing strategy audit. Market data is collected as part of market and consumer analysis.

FAQ

How long does it take to develop a marketing strategy?

It depends on the number of products and markets, the amount of research and access to sales data. We give a timeline after the first meeting.

How much does a marketing strategy cost?

It depends on business size, number of products and markets, and how deep the competitor analysis goes. We quote after the first meeting.

Does a small business need a strategy?

Yes, in a short form: a goal, a segment, an offer, two or three channels and metrics. It saves budget on ads that do not suit your audience.

How often should the strategy be reviewed?

The plan is checked against the numbers every quarter. The strategy itself is reviewed yearly or when the market, product or competitors change.

What is in the final document?

Goals, market and competitor analysis, audience segments, positioning, channels with budget, KPIs and a rollout calendar.

Who will implement the strategy?

You can, or we can: the same team that wrote the strategy launches the website, SEO, ads, social media and analytics.

Need a strategy built around your goals? Tell us about your product and market, and we will suggest a format and a first meeting.

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